Terms of Service
Welcome to ASAP App. By using the Service operated by ASAP Company SNC (Lausanne, Suisse), you accept these Terms of Service (the "Terms"). If you do not accept these Terms, do not use the Service.
1. Service description
ASAP App is a platform connecting customers with independent food trucks in Switzerland. Orders are placed via the app and paid at order time. Pickup occurs at the food truck.
2. User account
You must create an account to place an order. You are responsible for the accuracy of the information you provide and for the confidentiality of your password. You must be at least 16 years old.
3. Orders and payments
The displayed price includes the order subtotal, applicable Swiss VAT (2.6% for take-away food), and an ASAP service fee. Payment is processed by Stripe (cards + Twint). If the food truck cancels, you will be fully refunded.
4. ASAP's role
ASAP acts as a technical intermediary. The sales contract is concluded directly between you and the food truck. ASAP is not liable for the quality, safety or compliance of the products sold.
5. User conduct
You agree not to use the Service for unlawful purposes, not to post defamatory, fraudulent or rights-infringing content (reviews, etc.). ASAP reserves the right to moderate or remove any inappropriate content.
6. Intellectual property
The application, code, design and brand are property of ASAP. Any reproduction without permission is prohibited.
7. Limitation of liability
To the extent permitted by law, ASAP is not liable for indirect damages arising from use of the Service. Our total liability is limited to the service fees collected on the relevant order.
8. Suspension and termination
We may suspend or terminate your account in case of breach of these Terms. You may delete your account at any time from the app.
9. Governing law and venue
These Terms are governed by Swiss law. Exclusive venue is Lausanne, subject to mandatory consumer-protection provisions.
10. Changes
We may update these Terms. Changes take effect 30 days after in-app notification.
Contact
support@asap-app.ch
v2026-04-26